We are looking for an appliance repair technician to repair and / or service Industrial Laundry Equipment distributed by our Industrial division An appliance repair technician troubleshoots and repairs washers, dryers, ironers and other larger appliances at customer’s establishment.
They must be familiar on how to operate appliances and have the ability to educate customers. They must know how to dismantle and reassemble to make fault diagnosis.
They must be able to diagnose, report and prepare a quotation on faults found. A repair technician must be able to repair or replace any defective components found in the machine.
Technicians are also required to keep record of their times, complete a job sheet and control their inventory. Industrial repair technicians must also have good customer service skills and a clean driver’s license record.
REPORTING : Reports directly to the Service Manager QUALIFICATIONS AND EXPERIENCE : Minimum of 4 years working experience in a similar environment.
Must have a Matric Certificate. Must demonstrate the ability to be a keen learner with a make it happen attitude . Must be a fast leaner and must be able to work both independently and within a team environment.
Must possess good verbal and written communication skills. Have a valid driver’s license. A relative trade test certificate will be an added advantage (electrician).
Install, fault diagnose and repair a multitude of different items of laundry and catering equipment (washers, dryers, ironers) for either small or large corporate establishments ensuring limited down time.
Know how to operate the equipment and be able to educate the customer. (Sometimes requiring a lot of patience). Provide accurate quotations to repair equipment (utilising parts manuals and price sheets).
Provide accurate invoices on completion with detailed reports / findings. Control stock inventory (Van Stock). Prepare and present reports daily, weekly and monthly of their work times, overtime, cash sales, fuel and petrol etc.
Must be a fast learner and must be able to work both independently and within a team environment and also under pressure.
Be a good mentor / trainer. Must possess good verbal and written skills. Be computer literate