An individual or company that matches shippers with transportation services in order to transport goods. They are responsible for matching authorized and reliable transportation carriers to the shippers and coordinating all of the shipping needs for many companies.
Requirements Grade 12 / NQF4 At least 5 years experience in a similar role Fluent in Afrikaans and English Duties and Responsibilities Perform freight services according to company and government regulations.
Plan and coordinate pick-up and delivery schedules. Track and report shipment status to customers. Manage multiple deliveries, process spot requests and develop new sales strategies to improve business Resolve freight discrepancies in a timely manner.
Respond to customer concerns and queries professionally. Maintain positive and productive relationship with customers. Identify and contact qualified carriers for freight services.
Negotiate contract and pricing agreements with carriers. Maintain strong relationship with multiple carriers. Ensure that freight paperwork are completed and approved before transportation.
Maintain freight files and customer receipts for reference purposes. Skills Required Excellent organising skills Able to work independantly Good communication skills