SA
Flight Centre
Durban North
6d ago

SA - Travel Consultant Durban

  • Sales Ability :
  • Follow the one best way sales process
  • Build and manage a client base via different enquiry channels
  • Strong conversion ratio through knowing your competitors
  • Achieve monthly targets
  • Product Expertise : In depth knowledge on your Top 5 destinations in storeIn depth knowledge of your Top 3 customer personas in storeContinuous self-
  • development on preferred productParticipating in supplier events, educationals and workshops

  • Customer Experience :
  • Follow the one best way Customer Experience process
  • Strong customer engagement driven through person to person ethos
  • Customer relationship management to promote the brand
  • Personally deliver Amazing Travel Experiences
  • Systems and Processes :
  • Become an expert on : Amadeus, Omnis, e-customer, Compass, all supplier online booking tools and e-mail
  • Follow one best way blueprint to mitigate risk
  • Continuous development on all platforms (self and through the business)
  • Matric
  • SA citizen / Relevant working visa
  • 4 years work experience / tertiary qualification
  • Travel experience advantageous
  • Apply
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