Senior Advisor Application Support
Eskom South Africa
Sandton, Gauteng
3d ago
source : Best Za Jobs

Minimum Requirements Qualification(s) : B Degree in Information Systems or Equivalent B Degree Experience 5 Years relevant system experience Skills and Competencies Behavioural o Integrity o Honesty o Trustworthiness o Professionalism o Communication and interpersonal relations o 100% Self starter o Proactive o Ability to work within stringent timelines Leadership o Team player o Motivating teams o Coaching o Mentoring o Management skills o Tactical thinking and decision making skills o Ability to work and interact effectively with people at senior levels o Stakeholder management o Result orientated o Mentoring and developing resources o Developing etc.

Knowledge o Understanding of an IT environment o Knowledge of applications and infrastructure o Knowledge of Fault Logging System o Knowledge of change management o Knowledge of systems administration o Knowledge of systems analysis o Knowledge in supporting and testing integrated systems o Knowledge of metering, revenue and customer services systems within a utility industry.

o Business expertise o Expert knowledge of SDLC and agile methodologies Skills o Strong communication skills (verbal and written) o Inter-personal skills and ability to work as part of a team or on your own when needed o Strong problem solving and analytical skills o Business acumen o Project Management o System Configuration o Business Process re-engineering o Strong Documentation skills with regards to test documentation o Ability to interact with developers and report to stakeholders o Ability to understand technical specifications o System configuration o Ability to write database queries in SQL Assessment o Interviews and Psychometric Assessments o Understanding of business concepts and Group IT strategies Key Responsibilities Provide a consultative service to customers using specialist knowledge of system functionality, and then correctly configures and customises the system to implement solutions Perform business process re-engineering using business expertise and understanding of functionality to enable the business to improve Responsible for the testing of solutions and input into the test cases, by planning for tests to take place by deciding what should be tested.

  • Designing, developing and documenting complete test routines and test cases using testing technique knowledge. Prepare test project estimates by producing a detailed statement of testing work with cost and resources required;
  • Provides PM’s with Testing WBS during the planning phase Planning for tests to take place by determining and deciding what should be tested;
  • Designing, developing and documenting complete test routines and test cases using testing technique knowledge Conducting solution testing, documenting the results and monitoring the performance of tests and reporting thereon Reporting to stakeholders about progress on test execution, the logged defects progress / resolution.

    Preparing and implementing best practice standards on test documentation Applying governance according to approved standards, templates and checklists defined in the agreed standards Provide user support for logged problems and information requests by, Investigating and analysing the problems, identifying resolutions and facilitating the implementation of resolution.

    Providing system solution training by conducting and facilitating training courses, Signing off training material for changed and new processes and transactions.

    Interested candidates can send their CV

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