eCommerce Administrator- iStore Queens
Core Group South Africa
V+A Waterfront, ZA
4h ago

We are looking for a dedicated and meticulous administrator to look after all e-commerce and product administration.

iStore The home of everything Apple, iStore is Africa’s largest Apple Premium Reseller. With a retail footprint of more than 28 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Key Performance Areas

  • Administration
  • Marketing and Customer engagement
  • Operations
  • Online Sales
  • Invoicing
  • Tracking Orders
  • Ensure timeous and accurate deliveries
  • Booking stock out
  • GRV returns
  • Ad hoc projects
  • iStore candidates may be subjected to preemployment tests.

  • Matric
  • Degree / Diploma in Administration (Advantageous)
  • 2-3 years customer service and administration
  • Background in hospitality and / or customer service
  • Key Success Factors

  • Be meticulous and have great attention to detail
  • Presentable in appearance
  • Demonstrate trustworthiness within a customer service environment
  • Have the ability to analyse a situation and respond accordingly with a solution
  • Uphold all iStore values and behaviours
  • Ensure that every customer interaction is closed off
  • Display excellent time management skills
  • Ensure good understanding of all iStore / Online systems and processes
  • Good ability to problem solve, be creative
  • Willingness and desire to help
  • Play a supportive role to teams
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