Industry specific retail knowledge would be an advantage
Knowledge of stock control procedures
Ability to plan and schedule staff working times / roster
Must have basic practical understanding of MS Excel
Must be tech savvy
General knowledge of Standard Operating Practices for Retail
Must have been actively involved in assisting the manager drive sales growth and determine retail shopping patterns.
Exceptional High levels of customer service
Must have general insight on competing brands
Help the Store Manager drive the staff to effectively perform, ensuring that each month’s budget is met.
Firm knowledge of merchandising
Must have apparent leadership skills that can be seen in ability to :
Deal with non performing staff
Command respect through his / her conduct.
Minimum of 5yrs experience in the retail sector
Minimum of 3yrs experience in working as an Assistant Manager in a similar environment
Tertiary / Post Matric Qualification would be advantageous
Experienced in training staff on the job in terms of product, knowledge, policies and Standard Operating Procedures.
Must have a track record on handling store audits, this includes the overseeing of / execution of store audit outcomes
Must display high levels of maturity of thought and professionalism.
In the absence of the Store Manager, to be responsible for all operations of the store.
Own Vehicle Preferred