QUALIFICATIONS & EXPERIENCE REQUIRED Matric certificate is essential with Maths Computer Literacy is essential (i.e. MS Office) SYSPRO knowledge advantage.
Excellent interpersonal and communication skills an advantage. Service driven Must be willing to learn from grass root level.
DUTIES & RESPONSIBILITIES Ensure increased customer awareness and increase market share. Ensure optimal growth by providing excellent customer service.
Meet and improve annual budgets ? inherit requirement Client queries are responded to timeously. Deliveries are followed up on whenever necessary.
Written (typed) quotations are provided to customers. Uphold the Company's code of ethics and standard practices Ensure that your customer base increased on a monthly basis by means of Telesales Ensure that the telephones are answered promptly and does not exceed 3 rings.
Tender pricing / Quotations completed when required Group Solutions products always Important Company targeted customers with updated material, technical info, brochures, samples Knowledge of material availability and stock holding Monitor stock levels once a week, based on approved stock models (by MD) Branch inventory reporting is monitored.
Assistance with accurately and timeously drawing up of monthly stock reports. Product champions are liaised with on a monthly basis to review forecast.
Ensure the control of goods received Ensure the proper control of down grades and scrap. Slow and obsolete stock report is analysed and acted upon on a Monthly basis.
Knowledge of competitors, product offering and prices in the marketplace- passed on to management. Liaise with Customer on progress of orders when required.
General Own Admin and Filing Maintain customer price lists monthly Resolving of customer complaints speedily. Ensure customer is furnished with relevant technical info.
of products Assist with additional tasks as requested by management from time to time Overtime required from time to time Participate in Stock take Quarterly >