Associate Product Manager VAS and New Revenue
Cape Town South Africa, Western Cape, Sudáfrica
2d ago
source : jobomas

Duties and Responsibilities : - Research product market gaps and analyse industry trends. - Develop new product features and enhancements to improve customer experience.

  • Collect product data, monitor user experiences, and interpret consumer feedback. - Perform product quality control checks and develop solutions to product defects if any.
  • Manage and resolve escalated customer queries and issues related to the product portfolio. - Manage hardware inventory levels, forecasts and supplier coordination.
  • Develop Go-to-Market promotions and plans. - Conduct product awareness and training. - Develop product collateral and sales material for internal and customer use.
  • Launch products and develop product strategies aligned with business goals. - Important Company routine and ad-hoc reports on product performance and projects statuses.
  • Coordinate with internal and external stakeholders to deliver on product solutions. - Participate in the creation and launch of new products.
  • Liaise with marketing teams for proper product positioning and promotions. - Important Company competitor analysis and insights.
  • Contribute to product marketing strategies. Strong analytical abilities. - Strong presentation skills. - Time management skills.
  • Confident and resilient. - People oriented. - Attention to detail. Degree / Diploma in commercial or technical field. - Knowledge of internet service provider products and services.
  • Experience in a sales and marketing environment advantageous. - Good working knowledge of MS Office. - 2-3 Years- experience in a product management, ISP or telecommunications industry.
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