Account DirectorManager/Team Leader
South Africa, Cape Town
2d ago

The role : Do you want to work in a great and dynamic team in a modern and innovative environment? Do you thrive on delivering impactful insight that directly drives growth for your client?

Do you pride yourself on getting to the true business issue underlying your client’s needs? Are you able to lead internal teams and grow external relationships?

Join our dedicated research team as Account Director for our office in Cape Town!

Kantar TNS South Africa has a vacancy for a new position as Account Director. Reporting to the Senior Team Leader, you will be responsible for advising clients, developing new business, maintaining and growing relationships with designated client accounts, as well as managing and coaching a team of researchers.

You will be part of a team focused on partnering strategically with clients to help them transform their business and grow their brands in the region.

  • Maintain and nurture client relationships with designated client accounts
  • Develop new business from existing clients
  • Manage key account relationships by understanding their needs and providing solutions to key question
  • Design & deliver high quality research to address client needs
  • Define proposal structure; ensure the proposal meets client research objectives in the most effective way
  • Supervise projects within dedicated accounts, including project management, quality, job profitability, costs
  • Responsible for providing best costs and maximizing profitability
  • Follow the project communication, between the delivery team and the clients
  • Provide guidance on analysis techniques and finding the story . Ensure strategic content of conclusions and recommendations, always adding value to research results
  • Deliver the story and the key understanding of the story for the clients
  • Deliver the final presentation / reports / deliverables for projects to clients, lead face-to-face presentations
  • Manage client and internal stakeholders expectations
  • Manage team motivation and morale. Coach and support team members
  • Essential Experience

  • Master’s Degree in Market Research, Marketing, Statistics, Business, Economic or Social Sciences
  • At least 10 years of marketing experience (agency / client) with at least 3 years working experience at a senior management level
  • Sound knowledge of the research process
  • Proven track experience in client management & business development
  • Experienced in line management and in developing team members through coaching and performance management
  • Skills

  • Strong commercial & business acumen
  • Ability to deliver strategic insights to drive our clients’ business decisions
  • Strong Story Telling & Presentation skills
  • Demonstrable project management skills
  • Ability to work across sectors & industries
  • Ability to coach and mentor junior researchers. Ability to inspire and motivate people within research teams.
  • Strong interpersonal skills
  • Innovative, assertive and confident
  • Apply
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