Technical qualification is an advantage.
Core tools training certificates.
2nd Party Auditor
5 years experience in leading, developing, implementing and maintaining quality in an automotive manufacturing environment.
Must be results driven, delivery focused with excellent attention to detail
Knowledge of relevant automotive industry customer specifics e.g. processes, procedures, policies, guidelines and legislation
Must have an understanding of the stainless / mild steel business as well as manufacturing processes and controls
Quality Management processes and practices including advanced statistical / Analytical Tools and Techniques
Knowledge of IATF16949, ISO 14001 and relevant OEM Management Systems e.g. Q1.
Knowledge of OEM customer specific requirements such as APQP, PPQP, etc
Knowledge of OEM process quality requirements such as FMEA, CP, R & R studies, etc
Supplier management relevant to supplier quality assurance required.
Knowledge of metrology, part measurements and lean principles is essential
Analytical thinker with an entrepreneurial mindset
Safety conscious and professional
Strong leadership skills, with the ability to share knowledge and train staff
Strong communication skills
Entrepreneurial mind-set with good time management skills
Ability to build effective relationships and deliver on expectations
internally and externally
Ability to work independently, set priorities, plan and organise work to meet objectives
Facilitation and communication skills
Reporting and analytical skill
Project management skills
Relationship building and team leadership skills
Problem resolution and decision making skills
Facilitation / Training skills
Computer skills (e.g. MS Office)
Duties and Responsibilities
Maintain a high level of quality standard in the manufacturing facility so that customer and regulatory requirements are met.
Maintain a strong working relationship with quality personnel at the customer level.
Drive continuous improvement in process control and productivity in manufacturing processes.
Liaise with Production, Engineering and Supply Chain on all matters related to plant and product quality.
Key performance areas :
1. Integrated Management Systems.
2. Analysis and Reporting of Quality Performance.
3. Planning for and ensuring Quality.
4. Continual Improvement.
5. Resource Management.
Key customer / s
OEM, P&A& Aftermarket & Export Customers.
Suppliers / Service Providers
Users of the Management System
Integrated Management Systems :
Planning for implementation of the integrated management system requirements.
Developing, reviewing and implementing receiving Control Plans, Inspection Instruction, Visuals / Guides / Acceptance Criteria and forms compliant to customer and relevant IATF16949, ISO 14001 and legal requirements.
taking into consideration Special Characteristics as designated by customers)
Retaining sub supplier receiving and other process documented information on the intranet and designated storage areas.
Implementing document and records control process requirements for receiving.
Assist with preparation for external certification audits and customer audits to demonstrate compliance to requirements.
Developing training modules and providing training to staff on quality related topics.
Determining and cascading requirements to sub suppliers for new / changed products and processes.
Conduct Planning for part approvals as per documented processes.
Plan for supplier performance / systems evaluations and establishment of supplier development plans.
Analysis and Reporting of Quality Performance.
Establish Supplier Quality Objectives and developing / implement monitoring processes to ensure supplier performance is monitored and requirements met
Capture daily receiving quality performance and report at periodic meetings / communication boards (War room meetings)
Validating data integrity of results captured at receiving and supplied by sub suppliers (COCs / Material Certificates)
Analysis supplier quality performance using suitable statistical and analytical tools and techniques.
Conduct and Analyse Supplier Risk Assessment data to determine monitoring required.
Analyse customer complaints data and communicate with Quality Engineer for Corrective / preventive actions required.
Update Registers and track actions to close issues.
Compile quality performance reports / KPI reports / QOS as per Procedure.
Planning for and ensuring Quality.
Participating with development of new / changed product Quality Plans in conjunction with the cross functional team to determine / cascade sub supplier requirements.
Developing / Revising and implementing Receiving Inspection Control Plans and instructions to ensure quality of incoming products.
Has the authority to reject received products / services if noncompliance detected and return products to suppliers. Ensuring received product validation as per the Receiving Quality plan and customer requirements.
Ensuring externally provided products / services
are approved prior to volume production as per OEM / P&A / Inter Company process requirements (e.g. PPAP) and Approval of Packages (Documents) retained.
Ensuring suppliers products / services are approved prior to volume production as per OEM / P&A / inter company process requirements PSW / PPAP
Assist with selection and approval of Sub Suppliers
Conduct Supplier 2nd party audits as per plan
Develop Suppliers as per development plan
Auditing Internal Business Processes on time as defined in the Audit Process and Audit Plan.
Ensure gaps are recorded, corrective action established, progress to close gaps tracked and results reported to Management.
Assist with preparation of Management Reviews as required. Receiving Inspection self-inspections at periodic intervals to ensure compliance to the documented process.
Ensuring measurement equipment used by the receiving inspector are calibrated and in good condition.
Ensuring compliance to MSA (measurement systems analysis) requirements relevant to receiving inspection.
Ensuring corrective / preventive action on supplier quality issues are taken as per documented processes / procedures (fast response problem solving / 8D).
Track supplier feedback and ensure actions taken are appropriate to the nature of the gaps identified.
Manage customer complaints / corrective action registers.
Track actions and ensure effective close out.
Escalate overdue actions and report results to Management monthly or when overdue actions detected.
Ensure compliance to customer specific requirements (P&A / OEMs)
Ensuring Planned Supplier 2nd party Audits and self-assessments are conducted as per plan, results reported and used as input into the Supplier Development Plan
Interaction, quality assurance support to the product development (R&D) team, logistics team, quality and production team with new launch projects and overview and meeting quality compliance.
Following the Engineering Change Management protocols and updating of such with in the electronic capturing system and ensuring tasks are met.
Responsibility for the Quality wall meeting customer requirements, provide training to the externally provided services, considering production output but also quality output from the quality wall.
Taking the lead for the waste yard, ensuring only scrapped parts out of the system is generated at the scrap yard meeting the quality requirements and sign off process approval and ensuring only traceable parts are being scrapped within the system.
Identifying and initiating Quality improvement opportunities.
Implementing best practice and lessons learned across processes and projects.
Leading role of problem solving of customer concerns and plant quality issues
Monitoring implementation and effectiveness of Corrective and Preventive Actions where necessary.
Participating actively in Lean & continuous improvement initiatives.
Reducing warranty and customer returns
Leading the shop floor quality team.
Creating a culture supporting achievement, success and delivery by ensuring that sub ordinates are qualified, motivated, empowered, trained and competent.
Monitoring employee specific objectives in-line with objectives set.
Developing resources and retaining the relevant skills and expertise.
Monitoring and ensuring adherence to Human Resources and related policies and procedure.
Monitoring and ensuring adherence to Occupational Health, Safety and Environmental requirements.