Operations Manager : Job Summary The above position is vacant reporting to the Area Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR / IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Clients needs are met.
Duties and Responsibilities Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services renderedManaging allocated areas to ensure that contractual requirements are met as stipulated by the ClientEnsuring that all Security Officers on site meet the contractual requirements as stipulated by the ClientConstantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of servicesGeneral management and supervision of security staff to ensure that required performance is met at all timesDealing with all required administration mattersLiaising daily with management on various operational issuesLiaising daily with Regional Management on various Operational matters.
Ensuring that all HR related queries are dealt with promptly.Formulate disciplinary actions - Strong HR / IR Skills.Ensuring the timeous submission of reports to both client and to the Regional Office.
Submitting relevant weekly / monthly incident and general reports to Management.Investigating incidents and reporting on such.
Pro-active planning on various sites and clients.Must have sound knowledge of the ISO : Management System.Qualifications and Experience Matric / Grade 12 Certificate or equivalent.
PSIRA Grade A registered.Valid Drivers License with own reliable transport is required.At least 10 years experience in the security industry.
At least 5 years experience in the Operational Security Management structure.Working knowledge of the Firearm Act and Firearm competency.
Staff management experience is required.Computer literacy with expert knowledge of the complete Microsoft package.No criminal record or any pending cases.
Sound planning, administration, interpersonal communication and client liaison skills are required.Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
Knowledge of ISO : Quality Management and its requirements.How to Apply Click the button belowView more information