Business Process Engineer (Stellenbosch)
Capitec Bank
Stellenbosch, Western Cape
1d ago
source : findojobs-za

Purpose StatementTo function as the interface between the business (Operations and Sales and areas with a direct link to Operations and Sales) and IT delivery teams, to articulate and prioritise the business requirements of new ideas, projects and / or system changes To engage in problem analysis and resolution and continuous evaluation of current systems and processes with the objective of creating a unique branch service experience To fulfil a cross-functional role by engaging and facilitating effective communication flow between Operations, IT and other support divisions as part of the Business Development Team ExperienceMin : At least 5 - 8 years relevant experience in processing systems, processes and procedures in a similar environment Ideal : At least 5 - 8 years relevant experience in processing systems, processes and procedures in a banking / financial environment Qualifications (Minimum)Grade 12 National Certificate / VocationalQualifications (Ideal or Preferred)A relevant degree in Business ManagementA relevant tertiary qualification in Business AnalysisKnowledgeMin : Knowledge of : Project management principles & methodologies Business analytics and new developments Financial systems & procedures System design standards Documentation standards (EA as platform at Capitec Bank) Process design principles Requirements gathering Ideal : In-depth knowledge and understanding of : Operational environment Capitec Bank strategic objectives (i.

e. productivity, profit, efficiency, processes and procedures and client service) SkillsCommunications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)CompetenciesWorking with PeopleWorking with People Adapting to OthersWorking with People Assessing and Understanding PeopleWorking with People Attentive ListeningWorking with People Building and Supporting TeamsWorking with People Demonstrating AppreciationWorking with People Demonstrating Self-Insight and AwarenessWorking with People Managing from a DistanceWorking with People Resolving ConflictWorking with People Sharing InformationWorking with People Showing Caring and UnderstandingWorking with People Supporting CoworkersWorking with People TeachingDelivering Results and Meeting Customer ExpectationsDelivering Results and Meeting Customer Expectations Championing Customer NeedsDelivering Results and Meeting Customer Expectations Delivering High Quality WorkDelivering Results and Meeting Customer Expectations Serving CustomersDelivering Results and Meeting Customer Expectations Meeting Basic Work ExpectationsAchieving Personal Work Goals and ObjectivesAchieving Personal Work Goals and Objectives Accepting ResponsibilityAchieving Personal Work Goals and Objectives Driving for ResultsAchieving Personal Work Goals and Objectives Driving Continuous ImprovementAchieving Personal Work Goals and Objectives Pursuing Self-Development

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