Capita South Africa is currently looking for a Head of Continuous Improvement to lead the local Continuous Improvement Team, as a key member of our Global Continuous Improvement function.
Please note : Should you be successful for the role - you would need to relocate to and live in South Africa; the duration will be subject to the VISA application.
Job title : Head of Continuous Improvement Job Description : Youll be responsible for the leadership and management of multiple client accounts, and managing a team of Lean Practitioners tasked with delivering improvement initiatives and developing Lean / Continuous solutions and Improvement culture across the entire organisation.
What youll be doing : Reporting to the Continuous Improvement Director, the successful candidate will be responsible for the successful delivery of all assigned Lean Six Sigma projects within the allocated budget, resource, and time constraints Leading and managing the Continuous Improvement Team of Lean Practitioners including all necessary performance reviews, support, coaching and mentoring.
Project management of Lean projects utilizing the DMAIC system to ensure effective outcomes and appropriate governance. Gaining appropriate project commitment through Stakeholder analysis, Communications plans, influencing strategy, Visioning, SWOT etc.
Skills you need to succeed : Black Belt Accreditation. At least 5 to 7 years management experience. At least 7 years experience within Continuous Improvement rendering client driven solutions, with a key focus on data Experienced in data analysis and providing data driven solutions.
Demonstrable experience in leading projects and large-scale change, preferably within a contact centre environment Skilled at using the DMAIC process and the associated tools and techniques.
Whats in it for you : Full support in obtaining the VISA application Managerial benefits i.e. : Provident Fund Medical Aid allowance Broad Band allowance Discretionary bonus subject to Company and individual performance (13th Cheque) Location : South Africa - Cape Town - Union Castle Building , South Africa Time Type : Contract Type : Fixed Term (Fixed Term)