Duties : Dealer Development :
Dealer Development :
Give guidance to dealers in service department to areas of under-performance.
Service Campaigns :
To give guidance and to develop dealers in achieving the set campaign objectives.
Customer Experience Management :
Assist dealers in achieving a high standard in customer experience.
Technical Liaison :
To give feedback to the Technical Liaison Manager on technical problems in the field.
Hino Quality Service :
Assist dealers to achieve the set Hino Quality Service standard.
Vehicle Off Road (VOR) :
Assist dealers in repairing of trucks in order to get the truck back on the road.