Senior Operations Manager (Education and Assessments) JB732
HR Genie
Durban, South Africa
4d ago
source : Executive Placements

Senior Operations Manager (Education and Assessments) JB732


R65000 R75000 Per Month CTC

Innovative online education solutions entity seeks and experience Operations Manager with previous experience within the education sector

Responsibilities :

Management of the teaching and learning division including Head of Divisions, lecturers, teachers, tutors and support staff

Ensure the division operates within budget and optimise costs and profitability

Assist with forecasting for the division

Improve operational management systems, processes and best practices

Communicating information and changes to relevant stakeholders

Institutional planning with regards to teaching and learning activities

Ensure curriculum delivery is efficient and upholds relevant standards as set by the Director of Education and Innovation

Ensure that operations remain within regulatory and legal requirements set by relevant authorities in conjunction with the CEO and Head of Legal

Formulate strategic and operational objectives for the Teaching and Learning Division

Managing workload and manpower to ensure targets and quality standards are met

Managing the Student Administration and Education Support processes

Ensuring smooth inter-departmental communication, collaboration and synergy between the Marketing, Sales and Client Care Department, Professional Services, Teaching and Learning and Learning Management Systems and Development Department

Manage quality controls alongside the Head of Academic Quality Assurance and monitor KPIs

Ensure efficient recruitment and training of staff

Optimise customer satisfaction

Requirements :

3+ years experience within a strategic operations role specific to Education

BCom degree or equivalent coupled with a Post Graduate qualification specialising in Education / Pedagogy

Knowledge of Lean Start-up Methodology

An Entrepreneurial and Growth-mind set

Experience in managing teams

Strong client relations management

Experience working with founding directors

Proven track record in design thinking, project management and implementation

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