Sales Agent
Support Services
5d ago
source :

Sales Agent Applicants are invited to apply for the Sales Agent position to be based in Cradock. PURPOSE OF THE ROLE : The Sales Agent will be responsible for answering incoming sales calls, establishing client needs, up selling to existing customers, and taking new clients through the lead to receipt process.

As one of the primary and often first points of contact, a large part of the job is maintaining good customer relationships, accurate communication, ad product knowledge.

  • Key Performance Areas would include, but are not limited to : Answering inbound calls Conduct desktop feasibility for customer (Fibre and Wireless) Capture customer information accurately Assess customers connectivity requirements Quote customer based on assessment Arrange site surveys where required Ensure customer order is booked and processed Process upgrade requests / contact current customers to up sell Manage active leads and close old quotes Generate invoices accurately Ad hoc tasks given by management Attend and assist with Marketing events The successful candidate must have the following qualifications, experience, and skills : Matric Certificate Minimum of 2 years'
  • experience in the Information Technology Industry A team player who can positively and productively impact the company General telephone etiquette and good product knowledge Exceptional customer service and communication skills Applications to be submitted by no later than close of business on 24 July 2020.

    All applicants to provide a detailed CV, motivational letter, copies of qualifications and copy of ID

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