The Inside Sales Representative role responsible for maintaining existing client relationships and increasing revenue within the existing customer base.
You will be the primary commercial contact for Clients are expected to retain their business and build a strong business relationship.
The Inside Sales Representative is responsible for creating and maximising both retention and upsell opportunities with existing clients and constantly driving sales efforts in order to achieve set sales targets.
Generate sales among client accounts, including upselling and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to employer company
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transaction .
Minimum Requirements :
A bachelors degree
3 years of proven success in in a sales or account management role
Customer service experience
SaaS sales experience an advantage
Knowledge of B-BBEE legislation an advantage
Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.