Sales Representative (Cape Town)
Cape Town, Western Cape, ZA
2d ago
  • Our client is seeking to employ a Sales Representative based in Cape Town; to sell and market chemical products to the Hospitality and Laundry / Food and Beverage industries;
  • and to exemplify the brand and grow the branch.

    Key Performance Areas :

    Business Development

  • Maintain brand reputation and ethos of business in a professional manner.
  • Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
  • A client call planner must be completed and repeated in a 4-to-6-week cycle.
  • To monitor sales and gross profit activities.
  • Present and sell company products and services to current and potential clients.
  • Follow up on new leads and referrals resulting from field activities.
  • Provide product demonstrations at new and existing clients.
  • Develop new business opportunities at existing clients (up-selling).
  • Meet the agreed sales targets.
  • Customer Relationship Management

  • Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
  • Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.
  • g. Training Registers, Training Certificates etc.).

  • Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
  • Always provide prompt service and assistance.
  • Assist with deliveries to customers in unforeseen circumstances.
  • Attend to customer needs concerning the best suited products and their efficient use.
  • Manage account services though quality checks and other follow-ups.
  • Carry out technical installations, repairs and maintenance of equipment where necessary.
  • Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
  • Communication and Feedback

  • Attend and participate in all sales meetings.
  • Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
  • Assist in providing the Sales Manager with relevant Service Report data.
  • Submitting a weekly sales / technical report to Sales Manager.
  • Adhere to Company Data and Communication Policies.
  • Use prescribed templates where available.
  • Comply with deadlines where set / required.
  • Administration Services

  • Assist the Debtors department with the following up of monies when required to do so.
  • Ensuring that new clients have the correct cash or credit application forms completed.
  • Provide updated client contact information.
  • Manage product merchandizing in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc.
  • Provide prompt quotations to clients within 24 hours of visit and ensure follow up of quotes.
  • Ensure HSE standards (as relating to our product supply) are maintained on client sites.
  • Perform Stock Management and stock taking on a regular basis where required to do so.
  • Self-Development

  • To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
  • Strive continually to keep abreast of changes in the industry.
  • Attend all training courses as provided by the company from time to time.
  • Work on improving your selling skills through self-study.
  • Experience and Qualifications

  • Three years’ experience in a similar sales environment will be essential
  • Proficiency in Microsoft Office with intermediate level is preferred
  • Excellent selling, presentation, communication and interpersonal skills
  • Negotiation skills
  • Own vehicle and valid driver license
  • Excellent organizational skills & good multitasking skills
  • Ability to meet deadlines
  • Be bilingual
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