Information Technology Support Technician
Hanani Project Management
Pretoria, Gauteng
2d ago

Job Summary Our client, operating in the Information Technology leasing / rental environment, seeks a proactive and analytical IT Support Technician to join their IT Desktop Support Project currently running for their client based in Cape Town, South Africa .

The primary focus for this role is to work closely with the IT Manager, end-users and service providers to ensure effective delivery of IT Administration, Support and Services.

The incumbent will assist in coordinating and prioritising service delivery activities. This is a great opportunity to add to any CV.

The main aim of this role is to : Help speed up IT Equipment Rollout,Ensuring minimal downtime on all service provider machines andBeing the first line of call for any issues relating to service provider machines.

The IT Support Technician will be required to : inspect equipment upon receipt from suppliers,configuration and OS setup (imaging),deploy the machine to users,load any other software necessary for user to start working,decommissioning of old machines,attend to support queries e.

g., on malfunctioning machines,diagnose faults on machines,fix the machine where possible and redeploy The IT Support Technician is expected to : study and understand our client’s business and IT environments,draw-up the required documentation and report to superiors.

The incumbent must have excellent knowledge of : Technology equipmentGood knowledge of LAN / WAN networksAn ability to monitor company critical systems, internet services, email services andsecurity management of the network and company equipment.

The incumbent will be required to coordinate successfully all equipment related activities, prioritising impactful tasks over others while following up with service providers concerning deliverables.

  • The successful candidate will be required to : be in good healthbe physically capable to carry and move heavy equipment aroundwork in a dynamic warehouse environment where noise, dust and constant change in a daily occurrencenot be afraid to take on new responsibilitiesbe able to work overtime on short noticebe committed to do so when asked,work well in a team environment to contribute to overall company successbe flexible to assist other areas of concern when support functions not requiredproximity to work is also a requirement (in this case their client operates in the Parrow area) Qualifications &
  • Education RequirementsA+ and N+Minimum 5 years’ experience in a related IT warehouse or quality control environmentIT Degree or 3-year diploma (Preferable)Fundamentals of Windows Server InfrastructureMicrosoft Office 365 (Excel, Outlook, PowerPoint, Word)Microsoft Windows 10 Preferred SkillsBe adaptable to dynamic work situations, work and cope under pressureSelf- starter, highly motivated and dependableAttention to work detail very importantHigh work ethic and ability to work with minimal supervisionMaintain and look after company assetsOwn transport is a MUST To be considered for this position ALL applicants MUST include the following in their application : Your Documentation to be submitted : Your CV / ResumeCertified copies of your certifications &
  • qualifications (attached with your Resume / CV)Certified copies of your National Identity Document / Driver’s licenseCertified copies of your Passport AND Valid work permitReference Details for each job mentioned in your application : Name of referenceCompany nameDepartmentEmail addressPhone numberNOTE : If these documents are NOT included;
  • your application will be AUTOMATICALLY REJECTED

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