An established company in the Northern Suburbs is looking for fluent German speaking Call Center Agents to offer excellent service to its clients from all over the world.
This is a fantastic opportunity for someone looking to further their client services career with a market-leader within the leisure and business travel sectors.
Executing effective sales techniquesHandling both internal and external Please apply through this site. correspondence to and from clients in line with quality standardsWorking towards resolution time periodsQuality standards and targetsAPPLICANTS MUST HAVE : A National Senior CertificateA clear criminal and credit recordIf foreign, MUST have a valid work permitDealing with clients telephonically -
above average telephonic communication skillsAbility and willingness to work weekends and shifts as and when requiredProven exposure to flexibility and easily adaptable to pressurized environments and changeProven customer service orientation and problem solving ability in roles / careerMust have applied foreign language in a corporate environmentAbility to multi taskFamiliarity with call centre culture / environment AdvantageousExposure to travel, either work related or extensive personal travel Advantageous