Content Moderator (Dutch-Speaking)
Black Pen Recruitment
Cape Town, Western Cape
2d ago
source : findojobs-za

Job DescriptionContent Moderator (Dutch-speaking)Our ClientOur Client is a global BPO provider, specialising in technical consultancy, business process management and customer experience across a range of digital, social and traditional voice channels.

With its global headquarters in Europe and Cape Town, focusing on transformational outsourcingJob Type : Remote Full-timeRequirementsFluency in Dutch and English (written & spoken)Passion for social mediaPrior user-generated content (UGC) moderation (Advantageous)Experience in content mining and reviewingExperience working with social media or email responses (Advantageous)Open and comfortable to be exposed to highly sensitive and explicit content on a daily basisAbility to evaluate content in line with content and business policiesDemonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functionsStrong analytical and research skills with attention to detailAbility to work in fast and evolving workflowsAdhere to strict deadlinesAbility to maintain a high degree of confidentialityAvailability to work rotating shifts in a 24 / 7 environmentResponsibilityTaking ownership of video content in alignment with client and business strategiesProactively moderating and auditing uploads taking the time to understand the needs of customers and the clientTaking ownership for all videos in the respective language queueProviding accurate monitoring of content at first instanceBenefitsBase entitlementNight shift allowance when applicableCustomised incentive programmeFree medical aid for main memberGroup life coverFantastic employee assistance programme (EAP)Subsidised door to door transport service for all shifts ending after 18 : 30Team building and upskill training opportunitiesInteractive and inclusive company cultureWe look forward to hearing from you!Apply Today! Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.

RequirementsFluency in Dutch and English (written & spoken) Passion for social media Prior user-generated content (UGC) moderation (Advantageous) Experience in content mining and reviewing Experience working with social media or email responses (Advantageous) Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis Ability to evaluate content in line with content and business policies Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions Strong analytical and research skills with attention to detail Ability to work in fast and evolving workflows Adhere to strict deadlines Ability to maintain a high degree of confidentiality Availability to work rotating shifts in a 24 / 7 environment Responsibility Taking ownership of video content in alignment with client and business strategies Proactively moderating and auditing uploads taking the time to understand the needs of customers and the client Taking ownership for all videos in the respective language queue Providing accurate monitoring of content at first instance Benefits Base entitlement Night shift allowance when applicable Customised incentive programme Free medical aid for main member Group life cover Fantastic employee assistance programme (EAP) Subsidised door to door transport service for all shifts ending after 18 : 30 Team building and upskill training opportunities Interactive and inclusive company culture We look forward to hearing from you! Apply Today! Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.

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