Our client, a leading South African online retailer, is looking for a Head of Logistics Franchised Network to join their team in Cape Town.
They are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.
They offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.
This position reports to the Head of Outbound Logistics Operations. Your responsibilities will include : Responsible for Delivery Performance of the Franchise Network by establishment and management of suitable Performance Metrics in line with Service Level Agreements Continues improvement through development of necessary Standard Operating Procedures to ensure network efficiency.
Making sure that these SOP’s are clearly communicated to the network. Establish a Compliance Culture within the Franchise Network through implementing and maintaining suitable auditing practices and ensuring that underperforming branches are addressed and managed.
Ensure protection of the company brand by management of compliance with the Franchise Agreement and Trading Terms and Conditions Ensure network product offering provides Suitable Management Tools to enable adequate management of branch and driver activities in line with business growth strategies Work closely with engineering and product teams to ensure continuous software enhancement are made to branch and driver products which will deliver high quality and Scalable Infrastructure in the last mile.
Manage Network Expansion in terms of new routes / delivery areas, suitable facilities and enough drivers to ensure that network increases delivery capacity year on year.
Ensure that suitable Training and Development Initiatives are launched to ensure that drivers, branch staff and franchisees are equipped with the necessary knowledge and understanding to deliver on franchise network goals and requirements Ensure Franchise Business Sustainability through continues financial modeling of branch income, expenses and profits.
Active Stakeholder Management by ensuring clear communication channels are maintained between all parties and ensuring that franchise network can support the business plans of the retail companies.
Ensure adequate Risk Management strategies are introduced to mitigate any perceived operational, financial or reputational risks to the brand and business Attributes required : Logistics supply chain experience at strategic level Excellent influencing, persuading, negotiating Strong problem evaluation and solution abilities Good leadership and team development Excellent people management skills Building and maintaining relationships Critical commercial negotiation experience at executive level Ability to interpret complex operational environment and implement leading edge, high performance management methodologies High degree of personal motivation and resilience Quantitative analytical capability, with a strong grasp of management and cost accounting principles and metrics.
Qualifications / Experience : Bachelor’s degree required Minimum 5 years in senior management role within Logistics / Supply Chain Management of Franchises would be beneficial Proven track record of success in delivering against operational and profit targets Sound operational background within management of a network Experience of managing customers at a senior level Succession planning and development of key managers Change management experience The Environment : Employees are entrepreneurial and dynamic, smart, customer-
centric, fun and have the shared ambition of the company being the leading e-commerce company in Africa. We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback / new ideas on where we can improve.
We are short on ego and high on output. We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating.
Personal attributes : We seek to Employ an exceptional people who : is forthright but respectful is an expert at doing, who can not only design but also execute is analytical, able to use data to make decisions is competitive, self-
directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours is passionate about the potential of e-
commerce and delivering a world-class customer experience is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster is able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iteration is collaborative will be at the cutting edge of developing new concepts for takealot.
com. thinks like an owner of the business. is smart, has integrity and is hardworking General : Our client is an Equal Opportunity Employer.
We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply. Relocation assistance will be provided While we would really like to respond to every application, should you not be contacted for this position within 15 days please consider your application as unsuccessful.
Please include your current salary and salary expectations.