It Technician
Staff Solutions Recruitment
East London, Eastern Cape
6d ago
source : findojobs-za

Job Description : Supporting the IT environment for the company.Installing, configuring and troubleshooting Microsoft Office applications and desktop.

Network troubleshooting Microsoft Windows Operating Systems (including servers) and other applications and services used by the company.

To take ownership of end-user issues and problems and be pro-active when dealing with user issues and help them resolve any hardware or software problems.

Managing the connectivity for all sites.Supporting all desktop users.Upgrading and installing new hardware and software.Ensuring the daily back up of data.

Managing network security.Ensure that all the incidents / requests are responded to within required SLAProvide telephonic / remote supportEnsure clients are kept up to date regarding their incidents, requests and all software requirementsEnsure connectivity of IT systems and the internet.

Support users in the use of computer equipment by providing necessary training and advice.Setup PCs / notebooks and systems where required.

Be responsible for latest security AV as well as all relevant patches.Keep an asset register for all company IT hardware / software, telecomm systems and PABX systems.

All company requirements may not be listed above and therefore this is not an exhaustive list of requirements from a potential candidate.

Job Requirements : Senior CertificateValid drivers licenseRelevant IT Qualifications : A+N+Security+MCSA MCSE ExperienceSupport Windows 7 SP1, Windows 8 & 8.

1, Windows 10Support Windows Server Support Microsoft Office Support of Antivirus and Malware softwareRobust communication skills.

Interpersonal skills.Teamwork abilities.Problem-solving abilities.Strong Work Ethic.Strong organizational skills.

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