Supervisor - Kolonnade
Retail Detail
Pretoria, South Africa
1d ago
source : Job Placements
  • To support and assist Store Manager and or Assistant Manager in all key result areas.
  • In the absence of the Store Manager / Assistant Manager, to be responsible for all operations of the store.
  • To ensure service delivery & compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets.
  • To continually raise the standard of customer service delivery in the store.
  • Industry specific retail knowledge in would be an advantage
  • MUST demonstrate high levels of focus.
  • Knowledge of stock control procedures
  • Ability to plan and schedule staff working times / roster
  • Must have basic practical understanding of MS Excel
  • Must be tech savvy
  • General knowledge of Standard Operating Practices for Retail
  • Must have been actively involved in assisting the manager to drive sales growth and determine retail shopping patterns.
  • Exceptional High levels of customer service
  • Price Justification Knowledge
  • Must have general insight on competing brands
  • Help the Store Manager / Assistant Manager drive the staff to effectively perform, ensuring that each month’s budget is met.
  • Firm knowledge of merchandising
  • Must have apparent leadership skills that can be seen in ability to :
  • Handle conflict
  • Delegating
  • Deal with non performing staff
  • Command respect through his / her conduct.
  • Minimum of 5 years’ experience in a retail environment
  • Minimum 3 Years’ experience in working as a Supervisor in a similar field
  • Matric
  • Tertiary / Post Matric Qualification would be advantageous
  • Experienced in training staff on the job in terms of product, knowledge, policies and Standard Operating Procedures.
  • Must have a track record on handling store audits, this includes the overseeing of / execution of store audit outcomes
  • Must display high levels of maturity of thought and professionalism.
  • Own vehicle preferred
  • Apply
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