Job Introduction : ATM Custodian
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a ATM Custodian based at our operations in Crown Mines.
Reporting to the Planner, this role is responsible for ensuring that ATM's are replenished on time so that customers' machines can operate.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit.
The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility :
ATM up time
Ensure that the ATM terminals are correctly stocked with cash and stationary (as per order instruction)
Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly.
Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously.
Ensure that all ATM terminals cubicles are kept clean and maintained in good condition.
ATM cash / replenishment
Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed)
Balance cash at the required intervals (add or top-up).
Ensure correct process has been followed and correct details entered on the ATM (system)
Obtain slip for every replenishment
Report no service or change in service
Report and action differences in ATM cash promptly (daily or as and when required / instructed).
Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time)
Deposits / Purge Bin
Clear cash deposits accurately promptly if applicable
Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.
Ensure Delivery to Bank or G4S Cash Centre
Reports / Reconciliation
Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.
Ensure ATM slips are controlled and delivered to the cash centre
Reconcile ATM cash daily (same day) as per laid down procedure
Not allow to leave premises if not in balance
The Ideal Candidate :
Minimum requirements :
PSIRA Grade C
Fire Arm Competency
2 Years Experience
Skills, Knowledge and Attributes :
G4S Standard Operating Procedures
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.