Meeting And Events/Reservations Coordinator
Radisson Hotel & Convention Centre
Gauteng, South Africa
5d ago
source : findojobs-za

Key Responsibilities of the Meeting and Events / Reservations Coordinator : -Supports the smooth running of the meeting and events / reservations department, where all aspects of the guest journey and experience are delivered to the highest level-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working relationships whilst promoting the company culture and values.

  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as requiredRequirements of the Reservations Representative : -Experience in reservations and meeting and events beneficial -Hands-on approach with a can-do work style-Commitment to delivering exceptional guest service with a passion for the hospitality industry-Ability to find creative solutions taking ownership for duties and tasks assigned-Personal integrity, with the ability to work in an environment that demands excellence-Experience of working with IT systems on various platforms-Strong communication skills
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