Cape Town, Western CapeJob Role As a Technical Consultant, you will be responsible for providing subject-matter expertise on the Identity and Access Management (IAM) product portfolio.
This includes, but is not limited to (product) Identity Manager, (product) Privileged Access Manager, and (product) Governance Minder.
You will also be responsible for effectively implementing products belonging to the IAM product portfolio. ResponsibilitiesUtilize Services Best Practices to accurately and efficiently implement products of chosen expertise as a single Business Unit multi-
product solution within the client environment.Meet or exceed customer expectations by delivering a solution that addresses the client’s business requirements within the Scope of Work agreed to by the company and the Customer.
Effectively troubleshoot technical implementation issues for solutions of chosen expertise.Actively engage as part of the Project team with the purpose of contributing product and solution expertise, and to provide project planning support as required to deliver a successful client engagement, following the Project Manager (when applicable) directive.
Ability to interact with Support in order to open and track product issues when necessary.Meet target billable utilization as defined by this role.
Adhere to Time and Expense Policy.Serve as a mentor to Associate Services Consultants and Services Consultants who are actively engaged as part of the project team on assigned client engagements.
Help build the knowledge base in the Practice communities in which you choose to participate in including lessons learned, best practices, tools, methods and learning events.
Requirements Qualifications IT Degree / Diploma Experience / Knowledge 5-10 years’ experience in Identity and Access Management including Identity Management, Privileged Access Management and Access Governance.
Intensive experience with setup, installation and configuration of the these product solutions. Experience of using java, web services, and databases such as SQL Server will be beneficial.
Ability to assess customer requirements, identify business problems, and demonstrate proposed solutions. Presentation skills would be an advantage.
Broad understanding of IT frameworks like ITIL and COBIT.