Long Term Retention Team Leader
Energy At Work
Johannesburg, Gauteng
3d ago
source : findojobs-za

Johannesburg - We are currently seeking a well experienced Team Leader to manage a team of retentions consultants based in one of our call centers.

If you are passionate about team work and building individuals than this position is for you. Job description : Managing a team of retentions consultant Ensuring consultants meet their KPIs Provides encouragement to team members, including communicating team goals and target Assists management with hiring processes and new team member trainingAnswers team member questions, helps with team member problems, and oversees team member work for quality and guideline complianceCommunicates deadlines and sales goals to team membersDevelops strategies to promote team member adherence to company regulations and performance goalsProvides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaintsMinimum Requirements : MatricITC and Criminal ClearFULL FAIS CREDITS AND RE5 (Non Negotiable)Experience in Long Term Insurance, Life and funeral Sub Cat 1.

1Minimum 3 years solid team leader experience Company DescriptionDirect Insurer promoting a variety of insurance products including both short term and long term insurance

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