What You'll Do
This role is to work with Service Provider Accounts in South Africa. You will need to be a highly skilled, customer-focused technical sales professional who provides technical support and mentorship to customers and collaborates with the Account Managers to develop appropriate customer solution offerings on large and complex opportunities.
You will have an architectural perspective across the Cisco product portfolio and can craft your specialization for specific opportunities.
Who You'll Work With
The Systems Engineer will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions, setting up demonstrations and explaining features and benefits to customers, designing and configuring products to meet specific customer needs.
In addition to his / her technological aptitude, and the ability to learn and stay up to date, your interpersonal and presentation skills evoke passion and confidence.
You will be charge of the following activities :
Develop consultative approach for a direct touch sales model
Provide technical and sales support to customers
Perform technical presentations and develop strong interlock within Cisco functions
Assist with the development of formal sales plans and proposals for assigned opportunities.
Support and address critical projects as well as critical situation and escalations, as needed
Actively participate as a specialist on assigned virtual team and provides consultative support in their area of specialization to other Systems Engineers.
Who You Are
The Systems Engineer has the following skills :
collaboration is a must as roles implies to work efficiently with many parties : Sales, customers, Cisco Business Units.
Ability to articulate a value-add proposition of a solution in front of both technical and non-technical audience
Demonstrated sales and consultative skills.
Good balance between hands-on capabilities and theoretical technical knowledge.
In-depth knowledge in several areas of specialization amongst :
Service Provider Experience and Exposure
Core / Edge Routing & Switching
Knowledge in Datacenter, SDN and virtualization technologies would be much valued
Relevant Cisco Certification will be required CCIE, CCDP, CCNP, CCNA or equivalent skills are required.
typically BSc / MSc studies from university in IT, programming, Engineering or equivalent
3+ years Pre-Sales or technical customer facing experience would be ideal.
ability to learn by doing and put thoughts into actions
as multi-tasker you show an open, organized and structured way of working in a time-managed manner with a permanent follow-up of activities.
Share our values, notably : Teamwork, Dedication to Customer Success, Innovation & Learning, Lifecycle Approach, Accountability, Openness, and Ownership.
Your enthusiastic social skills allow you to easily integrate in an existing team; you like to take initiatives and are autonomous minded.
Excellent verbal and written communication, listening, negotiation and presentation
At Cisco, each person brings their excellent talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
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We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.