What you'll do
The Advanced Services (AS) Solution Integration Architect (SIA) will be responsible for identifying Customer challenges and craft operational business proposals and solutions.
Translate : The SIA will be able to bridge between IT and the board room. You will be able to explain technical challenges in a business context and vice versa.
They can articulate how business requirements translate into design decisions and how design decisions enable / impact the business
Integrate : The SIA will understand the technical environment end-to-end. You will be expected to know how changes in one architecture could impact another architecture.
If there are multiple architectures and partners involved, you will be responsible for the coordination of everything in the technical solution -
they don’t need to know everything, but they need to synchronize the people who do
Bridge : The SIA is the bridge between pre-sales and post-sales. You will need to partner with the CSA / SE to ensure we have a smooth transition from what we’ve sold (and the associated customer expectations) and what we ultimately deliver
Expand : The SIA will have a unique relationship with the operations and architecture teams. Your role will be to feed intelligence back into the account team to enable them to sell more.
You will instinctively know that a competitor is having challenges and make recommendations to the CSA / Client Exec that it is a good day to talk about a relevant Cisco solution.
The SIA should help expand our relevance and enable the product sales team.
Who You Are
You’ll have a deep understanding of Customer Business and IT Strategies
A specialisation in a Regional and Vertical Relevance (ie future trends, pain points, regulatory requirements) and knowledge of competitor landscape solutions
Well known for your Technical Excellence and have a natural ability to converse in both technical and executive audiences
Broad Technical experience (CCIE highly preferred)
Deep understanding of Cisco Services Portfolio
Expert in Services Tools & Automation
Experienced management consultant with the ability to understand customer business and technology environment (at industry and corporate level) that influence strategic architecture and technology decisions
You’ll be known for your keen problem solving, critical thinking, active listening and negotiating skills
Business Writing, Board Level Presentation and Communication skills
Leadership and Innovation
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