Mission / Core purpose of the Job
The Senior Manager : API Infrastructure Architecture is accountable for API Infrastructure vision, strategy and value realisation management across MTN Group.
The role is responsible for defining the target API infrastructure architecture. It is responsible for articulating the roadmap and oversee the delivery plans to support business processes and services across the enterprise through the effective leadership and orchestration of people, products, partners and relevant processes.
Key area of focus is the development of robust relationships with all the relevant stakeholders to support the transformation agenda across the various Business units
Context (Global influences, environmental / industry demands, organizational mission etc.)
The continuous technology development in API Cloud hardware, API virtualisation platforms, API development and monitoring tools, as well the support of API infrastructure for the benefit of All OPCOs.
The platform needs to be run in a manner that optimises the Cloud infrastructure costs for all OPCO whilst delivering a service expected of world class integration API infrastructure.
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success.
The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates.
The Group’s Technology function must therefore ensure the successful delivery in context of :
Rapidly changing ICT environment
The geographic complexity of MTN’s foot print across Africa and the Middle East
Management of executive and local shareholder expectations across all 20 OpCos
Achievement of top quartile operating efficiency and effectiveness through scale and common processes
Driving growth through business intelligence, machine learning and standardization to maximize business impact
Management of customers, OPCOs and supplier expectations
Enhance MTN position as a leading network and system provider
Constant dynamics and local challenges in the economic, regulatory and legal environments
Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)
The Senior Manager : API Infrastructure Architecture will be accountable to achieve the following objectives :
Sets the API Infrastructure mission and vision to foster a business-oriented culture and mindset
Leads the development of API Infrastructure technology, and Operations strategy, and associated execution roadmap to address the needs of the stakeholders.
Provides Implementation leadership working with the Technology teams in Group and Opcos on the plans and the governance required to prioritize resources (including budget), optimize returns on investments (e.
g. via automation, cost optimization and quality management) and ensure the delivery of the agreed outcomes
Provides strategic direction, guidance and oversight for the API infrastructure architecture, engineering and operations (incl capacity planning) activities
Collaborates extensively with Group Information Security and Opcos to enable the successful delivery of the Information Security agenda
Oversees API Infrastructure Capex and Opex across Group and OpCos
Enables innovation and seeks to leverage the relevant technology trends e.g. artificial intelligence (AI), Machine Learning (ML), blockchain, edge computing that can create value consistent with the strategic goals of the Business
Works closely with the Group Supply Chain Management towards the appropriate sourcing strategy, supports cost optimization and license agreement initiatives, leads technical assessments of Group Request For Proposals, supports OpCos’ infrastructure procurement activities and runs the strategic vendor and partner relationship management for API Infrastructure providers
Maintains up-to-date the portfolio of the approved API infrastructure and tools partners
Deliver on the API infrastructure transformation initiatives in general, and in particular, ensure the optimal running of MADAPI among other systems making the one API layer.
Document the API infrastructure architecture blueprint timeously.
Develop and manage the Developer portal.
Work with vendors to develop Support dashboards to be consumed by OPCOs and Group functions.
Be an authority across the Group on all matter relating to API infrastructure.
Procure and configure tools to be utilized in the MADAPI platform or API layer, in a timely and cost effective manner.
Provide thought leadership and managerial guidance to the API infrastructure team in Group and in the OPCOs.
Support and work very closely with the IT infrastructure team, the enterprise architecture team and the security team to deliver on strategic priorities.
Support the API software development team to ensure seamless and consistent delivery of APIs
Support the Chenosis team, Global connect (and others) in so far as API infrastructure support is concerned.
Ensure the remediation of vulnerabilities on the API platform in line with the Group Information Security Policies.
Manages and evolves the operating model to be aligned with continuous evolution in the Business needs and way of working
Drives the development and adoption of standards relevant to the API Infrastructure across the organization
Works with HR and the IT leadership team to manage the API Infrastructure talent within the organization for current and future needs
Active support from the General Manager Digital Platform & Services
Active collaboration with Group Information Security, Supply Chain Management, Human Resources and Finance teams.
Deep understanding of the MTN business strategy
Understanding of the Opco technology, business and regulatory context
Timely decision making and reporting
Alignment of OpCo and Group strategy initiatives
Job Requirements (Education, Experience and Competencies)
Minimum 4-year Academic Degree with Honours (B Eng / BSc Degree Preferred)
MBA / Masters advantageous
English, French and Arabic (as advantage)
Minimum 3 4 years of Line Management Experience
Minimum 5 years of Technology Infrastructure / Architecture experience
Cloud workload deployment in a Cloud will be advantageous.
Azure and Agigee experience would be advantageous
VMware Tanzu experience would be advantageous.
Grasp of Cloud technologies and architectural consideration a must
Good communication skills at the highest level (e.g. GOC and EXCO) levels
Minimum 5 years in telecommunications industry
Work across diverse cultures and geographies
Proven track record of business improvement
Collaboration (Formal and Informal Relationships)
Responsibility towards :
Key customers : MTN Opcos, Group Technology, Group Strategy and Business Development, Group Commercial
Key suppliers : Key Technology Partners, Vendors, Relevant Industry Bodies