Project Specialist: FTTH
Vox Telecommunications
Capetown, South Africa
1d ago
source : Executive Placements

Job Objectives

  • To enable Efficient day-to-day management of all designated Telco functions as per standard procedures (SLA procedures).
  • To ensure achievement of relevant tasks, dates and objectives
  • Limit revenue losses within the Telco environment.

  • Recommend strategies to improve service levels & implementation time frames.
  • To ensure High level customer expectations are met within the timeframes set.
  • To Ensure a positive and helpful attitude to all stake holders always.
  • To Ensure effective communications between Planner and Co-Ordinators always.
  • Effective management of situations that fall outside of the teams direct control.
  • Grade 12
  • 2 Years in a telecommunications / ISP technical environment
  • 2 Years of customer service experience
  • PC Skills
  • Written and Verbal skills
  • Knowledge of Telco
  • Knowledge of co-ordinating of projects
  • Customer service experience
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