Business Analyst ( JB1158)
Kontak Recruitment
Durban West, Kwa Zulu Natal, South Africa
3d ago

Business Analyst ( JB1158)


R30 000 - R37 000 per month

Role Purpose and Objectives :

To manage and support applications through business process and technical system analysis, as well as functional design, thus ensuring that the application landscape can support the business objectives and processes.


  • Analysis & Design :
  • Establishing and clarifying user requirement for projects and change requests

    Preparing requirement documentation (BRS) and ensuring sign off by the relevant stakeholders

    Preparing new enhanced business processes

  • Ensuring functional specifications are developed to support the business requirements (either developed by yourself or by a vendor)
  • Integration with development teams to ensure effective delivery of user requirements :
  • Reviewing and approving system design specifications

    Ensuring that the development team delivers the solutions according to specification

  • Ensuring effective testing :
  • Ensuring that the test team understands the full business requirement before handing over to the test team

    Assisting the test team when communicating with external partners and vendors

    Ensuring correct resolution for the defects raised (from opening the defect to closing it)

    Ensuring that the critical business scenarios are tested to meet the specifications

  • Once a project is completed, ensure that the centralised process flows are kept up-to-date and are continuously improved where necessary
  • Ensuring the effective facilitation of business meetings, that clear decisions are taken and that decisions and actions are clearly and accurately minuted
  • Providing end-to-end project co-ordination for mini-projects (effective co-ordination of resources and activities to meet agreed timelines for the project);
  • Providing effective leadership :
  • Building effective confident relationships with stakeholders (business, ICT and vendors)

    Continually seeking opportunities to increase customer satisfaction and identifying opportunities for business improvement

    Providing clear and timeous feedback, and effectively manage business expectations


  • Minimum of 3-4 years Business Analysis experience
  • Relevant tertiary qualification in Business Analysis
  • Experience in the financial services industry advantageous
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