Our client is currently looking for a bakery manager to join their team. This position will be based in the Eastern Cape.
PE) Responsibilities : Operational overview : First and foremost your responsibility as Bakery Manager will be to oversee all aspects of the Bakery including its outlets.
To Grow the bakery business. To set and maintain high service levels and overall customer experience. Oversee all operational activities in the bakery including : production of all bakery items, quality control (HACCP), sales team, retail outlets and direction of the related staff.
The manager also has responsibility for all costs (production, labour, general expenses). Maintain food quality standards and oversees all phases of food procurement, production and service, including, inventory and ordering, storage and rotation, food preparation, recipe adherence and production time standards.
Conducts daily line checks, product reviews and any checks for consistency with new recipes. Ensures that clear feedback is provided to the entire bakery team.
Ensures proper food handling and / or storage practices, etc., are adhered to through proper training and supervision. Control pilferage in the form of wastages and to record and report all wastage.
Ensure that all equipment is maintained and looked after. Knowledge, skills and abilities : Must be presentable, friendly and sociable.
Must be able to effectively, professionally and clearly communicate with staff and clients, in person, telephonically and via email, handling complaints and irate customers with a friendly and calm attitude.
Must be able to use standard office equipment and software and be able to search for data or information in computer files, generate standard reports developed by others, input or edit information, and / or enter data into spreadsheets or programs developed by others, and design and / or program spreadsheets or custom reports.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks, pastel as well as GAAP software training to be provided should you require it.
Have basic understanding of proper use and maintenance of major bakery equipment, including stoves, refrigeration, provers, sheeters, sealers, slicers, knives, and dishwashing machinery, etc.
Be a self-starter, be proactive as opposed to just reactive. Must have full understanding and knowledge of all bakery items, how products are prepared and baked.
Awareness of local health and sanitation laws. Be fully committed to exceptional service and high quality of food To have the same knowledge, skills and abilities as all staff who fall within his / her team.
To be able to fit into the various roles should the need arise due to absenteeism, illness or for any other reason. Lead by good example by showing strength and guidance in performing his / her duties.
Take accountability for problems Must be able to achieve cost and profit margins set out by the company. Must comply with all systems implemented by the company to ensure smooth operation of the business.
Be competent and able to work well under pressure, in a high-energy and demanding environment. Effectively solve problems and work without supervision.
Able to take direction and follow through with instruction from senior management. Strong organization skills and leadership skills - able to motivate and encourage junior staff to perform properly.