Job description :
An Industrial Engineer focused on analyzing business processes, identifying business opportunities, investigating system and process-related problems while recommending and implementing improvements, generating reports and developing solutions for our different department as in line with their particular requirements.
He / She will also have to :
Analyze business and system processes to generate AS-IS and TO-BE processes.
Co-ordinate closely with the development team to document, design, test, deploy and support process / system solutions.
Develop and document requirements and functional design specifications for system business improvements.
Manage and monitor all business systems and infrastructure.
Become the company’s system expert for all IT systems (both front and back end) and advise on the correct procedure / s to follow when ad-hoc queries / issues arise.
Plan system document requirements and be the custodian of all system related documents for both Developers and Business Intelligence.
Create and maintain documentation including business requirements, design specifications, User Manuals, SOP’s, etc.
Facilitate UAT sessions with stakeholders.
Facilitate process walkthroughs within departments.
Ability to explain complex and technical issues in a way that non-technical personnel may understand it.
Create systems and methodologies for analyzing and presenting data.
Drive focus on standardized processes, systems and tools to reduce process variation, leading to improved business efficiency.
Investigate ad-hoc system queries; assist in data interpretation and present results.
Develop reports by leveraging BI tool such as Microsoft Reporting Services platform (SSRS), SSAS, Microsoft Power BI, Microsoft SQL, MS Excel, pivot tables and other tools.
Plan, develop and implement system or continuous improvement projects.
Collect and summarize data in preparation for statistical and analytical reports i.e. KPI reports, daily and weekly reports etc.
Interpret, evaluate, connect data, and integrate business analyses and projections for reporting purposes.
Produce high quality reports and ensure accurate data.
Provide assistance with project documentation, i.e. : project planning, process mapping, system testing & quality assurance methods, requirements and functional design specifications, change requests, case studies, etc.
Maintain quality service by establishing and enforcing organization standards.
Qualifying Experience :
Degree / Diploma : Undergraduate or graduate coursework in Industrial Engineering.
Three or more years’ experience in industrial engineering or business analysis.
Must have experience in Information System (System Engineering).
Business Process Analysis, Business Case Development, Business Process Mapping & Modelling, etc.
Power BI, Power Query, SSQR, Smartsheet
Advance Microsoft Excel (VBA, Macros, etc.)
Experience in using BPA / BPM tools such as Lucid Chart, Visio, ARIS, etc.
Qualifying Attributes :
Excellent verbal and written communication skills
Ability to manage time effectively, set priorities and meet deadlines
Problem solving skills
Ability to take initiative
Ability to work in a team and independently
Detail-orientated and Quality focused
Ability to organize effectively and prioritize own workload
MS Office advanced proficiency - Outlook, MS Word, Excel, Visio
Must able to work accurately, under pressure, in order to meet strict deadlines