Account Manager
RELX Group plc
Strand
6d ago

Home Based - Scotland

Highly Competitive Salary, Commission & Benefits

LexisNexis, a division of the global publishing company Reed Elsevier Plc, (FTSE 50), is an innovator in professional publishing and a pioneering solutions provider.

We are changing the way the world shares information through a unique combination of authoritative content, powerful on-

line research and advanced productivity tools. We have moved beyond supplying text information to delivering vibrant solutions which transform organisations.

LexisNexis is a provider of information and business solutions to help knowledge seeking professionals achieve excellence.

Why join LexisNexis :

LexisNexis Legal & Professional is about being a part of something bigger. It’s about being able to push boundaries to new levels through technology and content, innovation, collaboration with our customers, and advancing the rule of law.

What we offer :

We offer all our employees growth and internal mobility. We offer a good salary plus a full benefits package to include : 28.

5 days’ holiday, pension including life cover, learning and development, an employee assistance programme and Save As You Earn scheme.

Main Purpose of the role :

The growth of revenue within defined markets through pro-actively selling LexisNexis products to existing customers to achieve and exceed targets.

Key Responsibilities :

  • Pro-active selling and negotiation of commercially sound contracts for existing customers. Retaining and growing key services within the existing customer base and identifying upsell opportunities.
  • Establishing the appropriate contact strategy and customer account plans for your customer base to ensure effective coverage and sales success.
  • Identify and understand customer needs to develop effective, structured sales plans which demonstrate to the customer how we can solve problems and add value to their business.
  • Maintaining and developing strong relationships with customers through regular client meetings, responding to client requests and feedback in a timely manner.
  • Ensuring suitable renewal strategies are in place and appropriately executed in a timely manner and minimising discount required
  • Identify at-risk customers within their portfolio and prioritise efforts to properly execute on retaining these
  • Demonstrate complete knowledge of the features, advantages, and benefits of all LexisNexis products, and be able to demonstrate them fully.
  • Conducting product demonstrations and client presentations as appropriate, and ensuring quantity and quality of customer contact is in line with agreed targets.
  • Working alongside New Business teams to maximize opportunities in defined markets. Also, other stakeholder departments (e.
  • g. Product adoption, Editorial, Marketing, Credit control or Product Development) to ensure integrated customer care approach and market needs are being met.

  • Keeping up to date with market changes and developments, as well as new products.
  • Adhere to planning, documentation and data recording in line with agreed methods
  • Completion of customer activities and the updating of sales pipeline using the LexisNexis CRM system
  • Specialist Knowledge / Skills Required :

  • Proven track record of working successfully in a challenging and commercially driven B2B sales environment
  • Experience in an account management or sales role
  • Strong and proven negotiation skills
  • Demonstrable experience of building and maintaining excellent customer relationships
  • Applied knowledge of best practice sales techniques, including negotiation, presentation skills, and general communication
  • Employs a client centric, profit-driven approach
  • Able to absorb and retain a large amount of product, system and market information
  • Apply
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