Our client has an exciting opportunity available for a Business Analyst in our Supply chain team. The successful candidate will be responsible for the Distribution Centres Systems and Processes and act as the interface between the Business and other information technology suppliers, the vehicle through which optimal business processes and underlying system functionality is developed in order to execute business strategy.
They are developing an Agile values driven culture to ensure they continue to be a leading value fashion retailer by continuously setting the standard for value and affordability.
If you are self-motivated, passionate about performance and will have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Previous experience as a Business analyst within a Distribution centre / Supply Chain environment is a non - negotiable as well as well as typical Business Analyst and System Support exposure.
Qualifications Essential : - Degree / Diploma in IT or Bcomm in IT / Business - Degree or relevant Business Information Systems qualification or a National IT Diploma Preferred : -
A Business Analysis / Process related Diploma - Affiliation to a professional institution for Business Analysis (IIBA) Knowledge, Skills and Experience Knowledge required : -
The latest MS Office - A working knowledge of Visio, MS Project and other process mapping tools - Thorough understanding of operations and systems -
Business requirements elicitation - Testing solutions for technical and business compatibility - Business process management -
Documenting and analysing information and data. - Project feasibility reports - Implementing business solutions and change management -
Understanding of relevant methodologies - Commercial understanding of the Retail systems environment and a good understanding of retail business processes.
Skills required : - Strong analytical skills - Planning and organising skills - Influencing skills - Problem solving skills -
Conflict handling - Presentation skills - Advanced proficiency in Excel and SQL - The ability to interpret and understand customer needs and translate these into technical specifications and operational requirements -
Good judgment together with a sound decision-making ability - Excellent relationship-building, facilitation, networking and written and verbal communication skills Essential experience required for a Business Analyst : -
Minimum of 3 years solid experience as a Business Analyst - with exposure in a Distribution Centre / Supply Chain environment.
preparing documentation in accordance with BABOK methodology. - Experience in the following or similar systems - VMS, Accellos, JustEnough, WMS.
Thorough grasp of business fundamentals and strategic priorities - Writing business requirements, system requirements & functional specifications -
Project management - Maintaining configuration documents and providing recommendations as necessary - Quality assurance and testing -
System support exposure : maintaining an incident management process; analysing the nature of incidents; liaising with system Responsibilities of a Business Analyst would include the following : -
Assessing and defining change requests from users in relation to business processes and systems. - Providing solutions and support for the implementation of changes.
Providing detailed documentation of current information, data and solutions. (Business Analysts documentation) - Supply users with skills and knowledge of process and systems via training sessions and workshops to enhance culture of super users.
Monitoring user activity and product performance across all business units, providing support to correct deviations and where necessary escalating concerns to relevant IT fucntion.