Customer Business Executive
Johannesburg, Gauteng, ZA
2d ago

The company

We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers and boost their revenues.

Think of performance marketing but on steroids as our top-notch marketeers and engineers build digital journeys through an omnichannel marketing approach like no other.

Currently we work with the biggest names in Telco, Insurance, Education, FMCGs and Retail in over 45 countries in Latin America, Africa, the Middle East and South-East Asia.

The role

Upstream is looking for a Customer Business Executive South Africa who will report to Upstream’s GM - Africa and will work closely with our local partners, to drive the following objectives :

  • Create and implement a Business Development strategy targeting new clients in the region
  • Develop and execute sales strategies, ensuring effectiveness and profitability of the company
  • Credibly position Upstream’s value proposition at C-Level within MNOs
  • Maximize revenue and margin opportunities
  • Initiate marketing strategies and coordinate actions to influence the market
  • Collect data and provide market analyses of local market for Upstream
  • Ensure the organization and its mission, programs, products and services are consistently presented in strong, positive way to relevant stakeholders
  • Ensure that all business objectives are delivered as per the set-up business plans
  • Work within the assigned budgets
  • Build and maintain relationships with key decision makers at prospect and existing clients’ sides
  • Perform business competitiveness analysis for the competition (industry analysis, cost structure, distribution networks etc.)
  • Develop, maintain and strengthen the business relations of the most important potential targets in the area of his / her responsibility
  • The role is based in South Africa, however, candidates based in other / neighbour regions, having already established solid involvement / collaboration with local partners / clients, possessing also strong market knowledge and network, could also be considered as potential profiles and could be included in the assessment process.


  • Strong quantitative background and possession of University degree, probably with focus on Economics, Business and Administration, Marketing
  • Fluency in English (oral & written)
  • A strong and credible track record in the Telecom space in the region most particularly selling revenue generating software services to revenue centres of the Mobile Network Operator MNO, such as CMO, Head of Digital, Channels / Advertising, CVM, CCO, etc.
  • A strategic orientation and the ability to draw on his / her business experience to add to the vision and strategic direction of the organization
  • A strategic thinker who can set priorities, he / she should be customer oriented, and understand the motives and procedures of the MNOs
  • Excellent communication skills, energetic, dynamic and charismatic
  • The successful candidate will be independent, a self-starter, a business developer and natural networker with a strong analytical background
  • Benefits

    We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast-paced environment.

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