Regional Sales Manager Moen
Smith & Nephew
Port Elizabeth, ZAF
3d ago

Job Description

Role Title Regional Sales Manager

Location Port Elizabeth

Rewards Competitive salary and comprehensive benefits on offer

About Us

Smith & Nephew is a diversified advanced medical technology business that supports healthcare professionals in more than 100 countries to improve the quality of life for their patients.

We have leadership positions in Orthopaedic Reconstruction, Advanced Wound

Management, Sports Medicine and Trauma :

  • Orthopedics Reconstruction - joint replacement systems for knees, hips and shoulders
  • Advanced Wound Management - wound care treatment and prevention products used to treat hard to heal wounds
  • Sports Medicine - minimally invasive surgery of the joint
  • Trauma & Extremities - products that help repair broken bones
  • We have over 16,000 employees around the world. Annual sales in 2016 were more than


    We are a constituent of the UK's FTSE100 and our shares are traded on the London Stock Exchange and through American Depository Receipts on the New York Stock Exchange (LSE : SN, NYSE : SNN).


    An opening has arisen for a Regional Sales Manager in Port Elizabeth. The incumbent is

    responsible for the achievement of the company objectives and management of the relevant

    Key Performance areas :

    The incumbent will be expected to :

  • Achieve sales targets as agreed for the year.
  • Monitor service levels within the region
  • Provide recommendations for the improvement of performance levels and the attainment of strategic objectives within the region.
  • Provide regular feedback on competitive activity within the region.
  • Build relationships with key opinion leaders.
  • Have a working relationship with all departments.
  • Attend sales meetings, conferences, symposiums, workshops and other related activities.
  • Key Functions :

  • Manages the marketing and selling of all Smith & Nephew products in the specified Region of South Africa. The key markets serviced are the State and Private Hospital markets
  • Manages the appointed sales force for the region, which will comprise direct employees and agents, to achieve the stated company objectives for the Region, along with the General Manager Sales.
  • Identifies key business opportunities within the serviced market and to develop strategies to ensure that all Smith & Nephew are called for.
  • Monitors and reports sales per region, forecast future sales by region.
  • Manages the implementation of agreed marketing plans.
  • Participates in the drawing up and implementation of agreed sales budgets and targets as and when required.
  • Reports, as per agreed format, on sales, expenses, representative performance and market related issues at the end of each period.
  • Identifies, liaises and builds professional relationships with key decision makers in all sectors of the Healthcare Industry.
  • Ensures that all Smith & Nephew products are called for on the relevant tenders and that existing tender awards are correctly administered.
  • Liaises with the various Managed Healthcare Head offices which are located in the Region on the issue of reimbursement and develop relationships with the key decision makers in these organisations.
  • Conducts quarterly performance reviews with all sales personnel.
  • Co-travels with all sales personnel on a regular basis to carry out on site evaluations of rep performances and, where necessary, apply corrective action.
  • Attends and organises regional sales meetings on a regular basis.
  • Recruits suitable staff when necessary, and ensures staff development and succession planning.
  • Contacts with People : Internal


  • Superior - On a daily basis, exchanging information, receiving instruction and guidance.
  • General Manager - On a regular basis, exchanging information.
  • Product Managers - Regular contact with regards to implementation of marketing plans and Market feedback.
  • Marketing Manager - Regular contact with regards to implementation of Marketing plans and market feedback.
  • Supply Chain Manager - Occasional contact at senior level exchanging information.
  • Subordinates - Daily contact guiding and supervising performance.
  • External

  • Recommendation Committees - Keep close contact with key influencers.
  • Regional Stores - Ensure awarded products are listed. Obtain relevant market statistics. Secure orders on a regular basis.
  • Medical Superintendents - Maintain regular contact with all key Provincial Medical Superintendents.
  • Key Medical Influencers - Maintain contact with key personnel.
  • Private Hospitals - Regular contact with key decision makers.
  • Private Hospital Managers -Regular contact with key hospital managers to discuss performance issues.
  • Private Hospital Pharmacists - Key Pharmacists to be seen regularly to review performances.
  • Sales Agents / Sales Reps - Regular contact guiding, giving direction, communicating plans, product strategies and assessing performance.
  • Minimum Requirements :
  • Education :
  • Matric
  • Tertiary qualification.
  • Experience :
  • Minimum of 5 years sales experience (preferably Medical or Pharmaceutical sales).
  • Minimum of 1 year’s Sales Management experience in the Medical or Pharmaceutical field.
  • Competencies Required

  • Sets high standards of performance for self and others
  • Energetic, creative and passionate; encourages / supports new ideas
  • Generates innovative solutions in work situations
  • Demonstrates integrity, acts ethically and honestly
  • Is personable
  • Wins support for decisions and manages the delivery process with pace
  • Restless but positive in seeking improvement
  • Builds and nurtures employee capability
  • Unlocks potential and inspires commitment
  • Maintains constant customer focus and awareness
  • Anticipates customer expectations and balances these with deliverables
  • Demonstrates a keen awareness of all variables
  • Considers cost implications of alternatives
  • Specifies realistic and profitable plans.
  • Compliance

  • Follows all company procedures in this regard and completes all training on time
  • Reports any known or suspected breaches
  • Complies with local and international regulations in this regard
  • Health Safety & Environment

  • Follows all company procedures in this regard and completes all training on time
  • Reports any known or suspected breaches
  • Good Manufacturing / Distribution Practice

  • Follows all company procedures in this regard and completes all training on time
  • Reports any known or suspected breaches
  • Complies with all GMDP as relevant to the job description
  • Quality Assurance and Regulatory Affairs

  • Follows all company standard operating procedures in this regard
  • completes all training on time
  • reports any breaches immediately
  • Product Complaints Reports within 24 hours of becoming aware of complaint
  • Where applicable seeks the appropriate approvals from the local QA / RA Department
  • Follows and complies with all applicable legislation
  • Applications

    If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

    We continue to actively build an environment where every individual can fulfill their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.

    We value the diversity of our people and welcome applications from everyone.

    Smith & Nephew is committed to diversity and Inclusion through ensuring a process of progressive transformation, aimed at the involvement of previously disadvantaged people in all aspects of our business.

    Smith & Nephew is an equal opportunity employer.

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