Reseller Channel Manager (Vendor)
Midrand, South Africa, Gauteng, ZA
2d ago

Responsibilities :

  • To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
  • Provide technical solutions in a professional manner and to agreed timeframes
  • Create and confidently deliver technical presentations internally and externally
  • Deliver training on solutions and provide product support to channel partners and internal stakeholders
  • Create internal design configuration documentation including network diagrams with technical explanations
  • Work with Country Manager to feedback on issues with current products and provide input around new products
  • Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
  • Perform technical development for bespoke solutions as part of a design and development framework
  • Able to understand business drivers and risks involved to the customer and to the organisation
  • Sell technical solutions to the customer with professionalism and enthusiasm
  • Provide accurate and timely management information, to include - activity reports, reviews, project forecasts, etc.
  • To structure and produce compelling sales proposals / commercial and technical documentation outlining the cost savings and business benefits to customers
  • Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery
  • Ability to demonstrate organisations products and technologies effectively to audiences of varied technical knowledge
  • Requirements :
  • In depth working knowledge of TCP / IP v4 and an understanding of TCP / IP v6.

  • Strong interest in Internet technologies (routing, switching and general network infrastructure) including technologies associated with the Reseller market.
  • Comfortable working with hosting technologies including Windows and Linux based server systems, network storage systems and data centre services
  • Working knowledge of current security issues and technologies concerning the industry, together with a demonstrable interest in keeping abreast of technical developments in this field.
  • Good working knowledge of Internet connectivity methods including xDSL and leased circuit services using copper and fiber presentation.
  • Knowledge of CPE QoS technologies including traffic prioritization and traffic shaping.
  • Understanding of the lower-level workings of VPN technologies including IPSEC and MPLS VPNs
  • Previous experience of requirements gathering, design, and solution building and the ability to replicate this in a commercial setting
  • Able to show and discuss a range of previous customer solution designs
  • Be able to demonstrate familiarity with hosting as well as network solution designs and show integration between the two
  • Be able to demonstrate familiarity with resilient solution design for networks and hosting and discuss security implications for the two disciplines
  • Ability to develop effective working relationships internally at a variety of levels and work closely with clients' commercial departments such as sales, operations and technical.
  • Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • Ability to cope under pressure and prioritise work accordingly
  • Willingness to travel through sales territory
  • Project management experience a distinct advantage
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