Business Analyst
Solicited Consulting
Centurion, Gauteng, ZA
1d ago
  • Conduct business analysis in line with business requirements :
  • Gather and interpret requirements from key stakeholders / customers in line with business analysis frameworks.
  • Analyse and understand the business’ requirements and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions.
  • Contribute to translating the business goals into design in line with systems architecture.
  • Ensure the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
  • Collaborate closely with solutions teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
  • Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.
  • Participate in user acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
  • Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
  • Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
  • Define reporting requirements and integration points on affected components using, amongst others, diagrammatic representations.
  • Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.
  • Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
  • Build and maintain relationships with internal and external stakeholders.
  • Effective and consistent service delivery and support to all internal and external stakeholders in order to ensure that expectations are managed.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional service.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery.
  • Manage stakeholder query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  • Self-management, teamwork and values :
  • Contribute in creating a positive work climate and culture that energises employees, gives meaning to work, minimises work disruption and maximises employee productivity.
  • Effectively manage your performance within the team in order to ensure business objectives are achieved.
  • Be and encourage innovation, change agility and collaboration within the team.
  • Manage own performance and development by ensuring performance contract plan in place.
  • Live the Organisation values.
  • Live the BSS (MSTI Business Solutions and Support) team philosophy
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