Support Technician
Full Circle Recruitment Services
Pretoria, South Africa
2d ago
source : Job Placements


An IT company in Centurion has vacancies level 3 support engineers with experience in networking solutions such as web hosting, fibre, LTE, VoIP etc.

The company offers the following :

  • Cloud Services
  • Voice
  • Connectivity
  • Technical Services
  • Duties & Responsibilities :

    Remote support to clients i.e., home and office users on various networking solutions provided by the client :

  • Support Desk
  • Client Support
  • Remote and onsite assistance with PBX and PABX IP base systems
  • Managing and maintaining hosted Hyper-V server and Monitoring Resources
  • Install and uninstall of server, switches, and firewall system within the DC
  • Basic and advance support on 3CX PBX platform from V10 to V15
  • MS Exchange, SQL, and Windows Server 2012 / 2010 and 2016 setup and configuration
  • Server 2016 AD, Exchange, DHCP, Terminal services, file sharing setup, deploy and maintaining
  • Plesk, WordPress, and mail to web setup and deploy
  • Configuration of Exchange / POP / Imp setup and deploy as well as maintaining
  • Domain DNS managing
  • VoIP skills in support, setup and troubleshooting on VoIP monitor, Wireshark, and Porta
  • Desired Experience & Qualification :

  • Grade 12 / Matric
  • Relevant tertiary qualification
  • Level 2 Engineer : 3-4 years’ experience required
  • Level 3 Engineer : 5+ years’ experience
  • Excellent verbal communication skills
  • Excellent telephone etiquette
  • Technology experience required :

  • Fibre
  • Network Server experience required (in highest to lowest priority / requirement) :

  • KVM (Proxmox)
  • Linux (Debian, Ubuntu, CentOS, etc.)
  • Microsoft Server (Hyper-V) Knowledge and experience
  • Mail Servers (Exchange, Exim, Spam Filters, DNS (MX, SPF)
  • VMWare
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