Content Marketer
Cape Town, Western Cape, ZA
4d ago
source : Work-Force

Your specific responsibilities will include :

  • Conceptualising, creating and maintaining training, education & communication content targeted at Takealot’s third party merchants this includes content to educate merchants on the use of Takealot’s systems, business processes and growth opportunities
  • Developing content on many channels, using a variety of software tools (e.g. email, recorded videos, onsite communication, webinars, presentations)
  • Developing content for multiple audiences
  • Researching and keeping the team abreast of competitor trends and best practices with regards to communications
  • Work with a variety of stakeholders across the business, including technical Product Managers and commercial teams
  • Give input into and execute on a merchant communication plan designed to deliver on driving defined metrics (e.g. user adoption of a new system feature)
  • Gain a deep understanding of business processes linked to the relevant content subject matter
  • Adhere to design processes and standards
  • Manage the roll out of any new content
  • Attributes required :

  • Good understanding of digital design and communication principles
  • Top of the class English written communication and creative copy writing skills
  • An ability to translate a communication brief into effective copy across multiple touch points in a way that resonates with the relevant audience
  • Highly organised and efficient, with an ability to work towards and meet tight deadlines
  • Creative mindset you must have the ability to work across different media and quickly grasp new communication tools
  • Versatile and with the appetite to learn by doing
  • Knowledge and experience of working with email and video communication tools (advantageous)·
  • Experience in creating content for tech Product development (advantageous)
  • Qualifications :

  • A minimum of 2+ years working in E-learning / copywriting / content production and / or related digital communications
  • Bachelor’s Degree or equivalent qualification in communications, copywriting, English language or related degree
  • Experience in an e-commerce environment (advantageous)
  • The Environment :

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.
  • com being the leading e-commerce company in Africa.

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback / new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to Employ an Extra Ordinary Mind who :

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
  • thinks like an owner of the business
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