Mambos Plastics Warehouse - fast growing national retailer in plastics goods and homeware has a vacancy for Assistant Store Manager at our store in Cape Town .
This position requires a high-energy, self-motivated individual with strong people management skills and the ability to lead and manage the store and staff.
The successful applicant must be comfortable with operating independently and with working in a fast paced environment that is results-oriented and where performance is tied to turnover goals.
As a store manager, you are responsible for the overall management of your store. You deliver sales goals year-over-year by motivating, developing, and empowering your team.
You hold your store team accountable for providing exceptional customer service. You recruit, select and develop the best talent for your store.
You ensure operational excellence in your store to maximize sales and profitability. You care about and value people and exemplify our core values.
KEY OUTCOMES Customer Service Work with and lead your team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities.
This is achieved by ensuring adherence to the Customer Service Standards and focusing on building Mambos Client database.
Demonstrate & communicate product knowledge to customers. Instill frequent product knowledge in team members Financial Management Ensure operational costs of the store are managed in order to ensure budgeted profitability is met.
Leadership Lead by example, promoting the desired culture and behaviours to the store team & customers whilst ensuring that relationships with Key stakeholders within Mambos remain productive and integrated.
Human Resources Work with the HR Manager to identify and deliver the required staff training and development needs. Ensure timely and accurate communication of HR administration.
People Management Provide training and development to direct reports so that they can be effective in their roles. Establish performance expectations and ensure development and training is consistent with company policies and individual aspirations.
Visual Merchandising Ensure that all department visual merchandising, display and marketing activities are in line with the store profile and implemented and maintained to brand standard.
Stock Control and Operating Procedures To maximise sales and minimise shrinkage through the accurate administration of incoming and outgoing merchandise, ensuring product is presented and restocked in line with Mambos standards.
2 4 years experience in Retail Management Strong organizational and written / verbal communication skills Spend the majority of time on the selling floor, which requires physical activity (i.
e., prolonged standing, lifting) Flexible to work long retail hours / and over weekends At least 3 years of experience as a manager of store of comparable volume and complexity.
Excellent Managerial Skills Financial Understanding of Retail Profit Factors Understanding Stock Control Skills /
Computer Literate (POS) Proven Record for sales, stock loss control and Staff training skills Excellent Customer Relations skills FUNCTIONAL Able to build constructive relationships within the team and across the business Able to communicate openly and honestly with all team members Able to recognise the input and achievement of others and values diversity and difference Able to anticipate and manage potential conflict ,confronts issues with those concerned directly and calmly Able to work in an efficient and effective manner, regularly reviews progress against plans and seeks advice where needed Able to take responsibility for delivering outcomes Able to develop plans that relate to short and long term goals Able to share knowledge, skills and resources with others.
If you do not fit the specification with the minimum requirements your application will not be accepted for this position.
Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.