What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.
During a Typical Day, You’ll
Answer incoming communications from customers over email or social media platforms
Phoning customers back with relevant feedback
Conduct research to provide answers for customers to resolve their issues
Matric
Fluent English (Higher Grade English pass in Matric)
2-3 years or more of customer service experience in a Contact Centre
Automotive experience of having worked in a complaints department, will be an advantage
Working Hours
09h00 23h00 Monday to Sunday on rotational shifts 
