Our client, a Cleaning & Hygiene company in Rustenburg is seeking an Operations manager to join their team. Purpose To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
Minimum Experience 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level Minimum Qualifications Bachelor s Degrees and Advanced Diplomas NQF Level 07 in Generic Management will be advantageous.
Additional Minimum Qualifications A driver's license and MUST have own transport Sales and account management experience in the Cleaning & Hygiene industry services sector - with a proven track record.
Responsibilities : · Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
Customer · Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.
monitor and report on variances and make sure that planned objectives are reported, escalating any deviations. Learning and Growth · Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
Governance · Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.