Software Support Developer
Skye Business Solutions
Cape Town, Western Cape, South Africa
5d ago

Software Support Engineer responsible for providing high-quality technical support /

You will troubleshoot and develop technical solutions related to software; creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion /

You will : Provide external and internal support on software queriesMaintain software components and ensure reliable deployment of new featuresDesign, develop, test, deploy, maintain and improve softwareTaking ownership of software issues, and working with our Development Teams to resolve more advanced issues when necessaryDocumenting, troubleshooting and problem resolution steps independentlyResponsible for collaborating with a variety of individuals and teams at all levels within the organizationPerform advanced root cause analysis on bugs and databasesConfigure and maintain in house scriptingAutomate and implement processesMandatory Skills / Abilities required to do the job : Object Orientated Languages requiredC#, Java, SQL, Bash, ASP /

NET, PERL, Python Python experience beneficialExposure to programming and scripting Knowledge of Debugging softwareDB Visualizer experienceVisual Studio experienceLinux experienceEducation and General Working Experience : Minimum requirement is Matric, relevant Degree and a minimum of 3 years’ solid work-related C# / Java / etc /

development experience in the workplace (tertiary exposure excluded) /

Remuneration package will be tailored according to relevant technical experienceProgramming certification requiredMicrosoft Windows Desktop experience requiredIT Diploma or related Degree Good Object Orientation experience is a mustExperience working in an Agile development environment preferred but not essential /

PLEASE NOTE THE FOLLOWING : Please read the Mandatory Technical Skills, Personal Attributes and Experience before applying /

Regrettably we are unable to shortlist candidates for interviews if they do not meet these key requirements /

Candidates must be willing to relocate to Cape Town at their own expense if living outside the Western Cape /

Clean criminal and credit records requiredApplications will only be considered from RSA Citizens, or foreign national applicants with permanent resident permits /

For candidates replying to job adverts; if you do not hear back from us within 14 days, please assume that your application has been unsuccessful /

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