Associate/Senior Associate Operations – Finance & Accounting
WNS Global Services
Centurion, GP, ZA
5d ago

Main Purpose :

  • Transactional management for clients’ Finance & Accounting function. Responsible to accurately process, analyse, balance and reconcile all financial related activities within the specified time frames and Service Level Agreements (SLA) targets.
  • Post stabilisation of business operations and implementation of transformation initiatives, the role can evolve from transactional processing to higher-end work including but not restricted to exception handling, problem solving skills and using the latest technology to deliver future results.
  • Key Responsibilities :

  • Payment Reconciliation for Third Parties (Fall-outs and follow-up on recon difference)
  • Invoice validation & submission
  • Order Management (Interaction with internal role-players post invoice validation to process payments, etc.)
  • Basic Reporting & Analytics
  • Customer Meetings Preparation & attending meetings
  • Receive and deal with incoming customer calls and enquiries related to function
  • Financial Closing (Month-end, half-year and year-end activities)
  • Perform thorough investigations on financial differences
  • Initiate adjustments / corrections within control parameters
  • Immediate escalation to Team lead to address unresolved issues
  • File supporting documentation electronically (logical and available)
  • Ensure high levels of customer satisfaction
  • Meet the requirements within client SLA’s
  • Qualifications

  • Matric / Grade12
  • Post Matric qualification in Finance and / or Accounting will be an advantage
  • Additional Information

  • 1+ years proven Financial or Accounting experience
  • Excellent MS Office skills specifically Excel
  • SAP experience will be an advantage
  • Experience in BPO industry (added advantage)
  • Customer focus and orientation
  • Managing and coping under high pressure
  • Integrity and honesty in all engagements
  • Continuous Business Improvement mind-set
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