Responsible for Improving profitability by supporting the Hollard Insure IT Strategy through analysis and software development
Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology using prescribed tools, specifications and coding standards.
Maintain and modify software solutions, make approved changes by amending workflows, develop detailed programming logic, and coding changes
Develop and test software applications and enhancements (unit testing and SIT) and work with testing teams (UAT) to define test cases and obtain signoffs.
Analyse performance of applications and take action to correct deficiencies based on consultation with stakeholders after obtaining necessary approval.
Follow development and release management procedures, including documentation, CAB presentations and collaborating with operations team
Confer with stakeholders to gain understanding of needed changes or modifications of existing applications.
Write and maintain software solution documentation including design, deployment, and release management, testing and support artefacts.
Maintain timesheets, tasks and other project management inputs. Work with PMs on feasibility, estimation, actively manage risks etc.
Within the prescribed constraints and team methodology, able to independently complete a unit of work from analysis to delivery.
Work closely with operations to foster a Development and Operations culture
Establish, manage and maintain relationships with all HI stakeholders with regard to ongoing projects in Engineering and development
Oversee resolution of identified conflict and issues through with team and relevant stakeholders
CUSTOMER SERVICE & TCF
Maintain a high level of service to customers (internal and external) according to the service standards as set by the company.
Ensure all customers are treated fairly.
BSc Software Engineering or relevant equivalent tertiary qualification
Required Experience (relevant or in a similar role)
At least 3 years in software development experience incl.
transforming business processes into automated solutions using workflow, SOA
Integration frameworks & techniques, Web frameworks e.g. Angular will be beneficial
C# 6 / 7 ; SQL; OO Principles; Design patterns SOLID MVC; TDD; Java Script; ALM e.g. Atlassian
Git, XML, BPMN, Agile e.g. Scrum or Kanban
WCF , CleanCode
UIPath / Blue Prism / WorkFusion etc. (required, if no workflow)
Required Knowledge and Skills
Understand and adapt to the Engineering methodologies which include Agile and Water / Scrum / Fall
Business management skills
Sound understanding of short-term insurance life cycle including :
Reinsurance and treaties
Financial services industry knowledge and experience.
Understanding of the overall dynamics of the insurance and financial services industries.
Sound understanding of the business of Short-term insurance brokers.
Strong leadership abilities decisive, influential and inspirational.
Good communication including verbal and business writing skills.
Strong analytical skills.
Process driven in terms of planning and organising skills.
A combination of initiation, integration skills.
Aptitude and dedication to thrive in a dynamic and deadline oriented environment.
Ability to work across business units with varying stakeholders
Personal Qualities : Passionate
Value and performance driven
Results and action oriented
Integrity & Tenacity