Position Purpose :
The primary role of the Employee & Labour Relations Manager includes consulting and providing guidance to leadership and employees with regard to company policy, practices and local labour and employment laws, conducting internal workplace investigations and creation of ER policy and training.
The role includes supervising Field Support in IMETA, providing direction and support to employees, supervisors and managers across the markets, as well as ensuring the field service support delivery model meets client needs by acting as a liaison between HRBPs and field employees and the Shared Services team.
The role has a dotted reporting line to the HRBP for Sub-Saharan Africa.
Key Accountabilities :
Act as a strategic partner in providing employee and labour relations advice, support and guidance with respect to collective agreements, employee representative bodies, policies and legislation interpretation / compliance to assist all divisions in achieving their operational goals
Conduct collective bargaining agreement negotiation, bargainingandcontract implementation; lead trade union mattersAs requested, work with Field HR to assess and optimize processes and services
Conduct labour grievances and arbitrations of employee complaints pursuant to collective bargaining agreement; liaise with external authorities (e.g. CCMA) when required
Lead engagement with employee groups and union representatives that focuses on communication, planning, and problem solving to ensure excellent employee and labour relations.
Support HRBPs and Field HR in developing strong partnerships and human resources solutions that support operational objectives and aligns with company values
Engage with employees and leadership to conduct ER related assessments and investigations, and discuss continuous improvement opportunities
Promote knowledge, understanding, and compliance with regard to company policy and relevant employment laws through coaching, presentations, and training
Identify development opportunities and coach company leaders in order to increase their managerial and leadership effectiveness
Create, revise and implement ER policy and program initiatives
Collaborate with other HR functional team members through a consultative approach to help assess organization effectiveness and develop and implement integrated HR action plans
Analyze ER data / metrics for themes, trends, and root cause identification. Share findings with key partners in order to develop and deliver an integrated plan supporting the deliverables and company priorities
Deliver relevant business solutions, tools, and resources to support and positively shape the employee experience
Create summaries and other documents related to the ER function. Assist with project work as needed to include training, facilitation of classes, research, and other projects that support the business.
Serve as a role model, and demonstrate the value proposition for diversity and inclusion, to include organizational vibrancy and advocating the Company’s culture and heritage
Partner closely with HR Business Partners, and other HR functional teams in order to drive work
Evaluate and monitor SLAs with external service providers, e.g. law firms, local LR consultants
Required Qualifications & Experience :
Bachelor’s Degree in business, human resources, sociology, industrial labour relations, and / or equivalent work experience
Experience with Case Management software
Ability to speak and write multiple languages.
Strong understanding of all aspects of local labour, employment and human resources related laws, regulations, policies, principles, concepts, and practices
Minimum of 5 years’ experience in conducting internal ER investigations
Minimum of 5 years’ leadership experience or in a professional level role
Proven experience in managing multiple projects with strong time management and prioritization skills
Proven experience and a strong understanding of continuous improvement and measurement processes
Proven business acumen, strong decision-making, and root cause / analysis skills.
Demonstrated consultative and credibility assessment skills, problem-solving.
Ability to assess sensitive and complex employee relations issues in a confidential, objective, and systematic manner.
Ability to work collaboratively, lead and influence at all levels within the organization, and make decisions while keeping partners and leaders informed.
Proven ability to challenge organizational thinking.
Demonstrated strong integration and research skills.
Demonstrated strong written / verbal communication and facilitation / presentation skills.
We're excited you're here to learn how we'll leverage our family of growth companies to accelerate your career. Brambles companies employ more than 14,500 people in over 60 countries, committed to connecting people to life's essentials, every day.
Our people are shaping a smarter, more sustainable future by changing the way business makes, moves and sells goods in every corner of the world.